AI insights
While conventional quantitative surveys, for example surveys, limit the type of feedback through predefined questions and limited response options, qualitative methods such as video interviews can do the opposite – but they produce so much information that it becomes very time-consuming to analyze it.
Artificial intelligence
The generative AI (GenAI) revolution began over a year and a half ago, and there’s no end in sight. Every time the euphoria subsides, a new model with exciting features and possibilities emerges, reigniting enthusiasm, such as OpenAI’s Sora.
Envision, Experiment, Engineer & Expand
The starting shot has long since been fired and it is high time to pick up speed so as not to miss the boat.
But speed alone is not enough.
In order to use artificial intelligence (AI) sensibly as a value-adding technology, a clearly structured, methodical approach is required so that
Modern customer experience
The technical possibilities of support are developing rapidly – as are customer expectations.
To ensure consistent or even higher satisfaction, the customer experience (CX) must also continuously improve in parallel with technical developments.
The Future of Cybersecurity
In today’s digital age, cybersecurity is a critical concern for businesses and individuals alike. As cyber threats grow increasingly sophisticated, traditional methods of threat detection and prevention are no longer sufficient.
Interview
Patrick Theobald explains his visions for Industry 4.0, discusses current challenges and highlights the opportunities that the digital transformation holds for companies of all sizes.
Integration of GenAI into the employee life cycle
Technologies such as GenAI are fundamentally changing the world of work and HR departments are faced with the question of how they can use GenAI optimally in their work in order to derive maximum benefit from the technology.
AI development
A major challenge in AI development is the effort required to obtain and label real-world data. A 2023 Gartner survey identified data availability as one of the top five barriers to implementing generative AI. Synthetic data can help address this issue.
Survey: Apple Intelligence
While Apple Intelligence opens up exciting new possibilities, the new developments also raise concerns among users and technology experts.
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